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楽天モバイル【Rakuten UN-LIMIT VI】について、お問い合わせをしたいと思っても、オペレーターに繋がる連絡先が見つからず困っている方も多いのではないでしょうか？
下記の電話番号にかければオペレーターに直接繋がります。
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楽天モバイル【Rakuten UN-LIMIT VI】お問い合わせ
下記がオペレーターと直接話せる電話番号です。
050-5491-2670
上記の電話番号に電話をすると下記の様な案内が流れるので案内に従って数字を押します。
- キャンペーンやポイント付与については「1」
- ご利用料金の照会・未払い料金・支払い方法の確認や変更については「2」
- ご契約内容の確認・変更・解約・オプションサービスについては「3」
- 電波環境でお困りの方は「4」
- 楽天認可アプリの設定や利用方法等については「5」
- Rakuten Mini(楽天ミニ)・Rakuten BIG(楽天ビッグ)・Rakuten Hand(楽天ハンド)・Rakuten WiFi Pocket(楽天ワイファイポケット)の設定・操作方法・故障等については「6」
- OPPO(オッポ)・AQUOS(アクオス)・Galaxy(ギャラクシー)等、楽天オリジナル製品以外の製品の設定や操作方法・故障などについては「7」
- iPhone(アイフォン)等、アップル社製品については「8」
上記の操作はアナウンスの途中でも出来ます。
その後、本人確認の為の電話番号と生年月日(西暦で8桁)の入力をするとオペレーターに直接問い合わせる事が出来ます。
調べても、チャットとか、よくある質問とかしか出てこなくて困ってたの。
そうなんですよね、しかもやっと見付けた電話番号もオペレーターには繋がらなかったり…。
そうなのよ。
楽天さんも忙しいから、まずは、よくある質問やチャットで確認して、それでも解決できない時は電話でお問い合わせって感じですね。
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